Introduction

Welcome to The Head Office! We are a group of Coaches, Counsellors, and Psychotherapists dedicated to providing you with high-quality coaching, counseling, and psychotherapy services. This page explains how we collect, use, and protect your data, as well as our use of cookies on our website.

Data Collection

We collect certain personal information to ensure a seamless and secure experience when you book sessions through our website and participate in sessions using Google Meet. The types of data we collect include:

Emails: We collect your email address to send booking confirmations, session reminders, and other important information related to your sessions.

Names: Your name is collected for identification and personalization purposes during our coaching, counseling, and psychotherapy sessions.

Phone Numbers: We collect your phone number to provide an additional means of contact and support for your sessions.

Cookies

Our website, powered by Squarespace, uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze how our website is used and provide a tailored experience. The types of cookies we use include:

• Functional Cookies: These cookies are essential for the proper functioning of our website, such as remembering your session preferences and login information.

• Analytical Cookies: We use analytical cookies to collect anonymized data about how visitors use our site. This information helps us improve the website's performance and content.

• Third-Party Cookies: Some third-party services, such as Google Analytics, may also place cookies to provide us with insights about website traffic and user interactions.

Purpose of Data Processing

We process your data for the following purposes:

Booking and Session Management: Your email, name, and phone number are collected to facilitate the booking of coaching, counseling, and psychotherapy sessions through our website. These details also help us manage your sessions effectively.

• Communication: We use your email address and phone number to send you important notifications, session reminders, and updates related to your appointments.

• Service Improvement: Analytical data collected via cookies is used to improve our website's functionality, content, and user experience.

• Security: We implement security measures to protect your personal data, ensuring its confidentiality and integrity.

Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information. We will not share your data with third parties without your explicit consent, unless required by law.

For more information on how we protect your data, your rights as a user, and how to contact us regarding your data and privacy concerns, please continue reading the rest of our Privacy and Cookies Policy.

Consent and Cookie Preferences

If you have any questions or concerns regarding our data collection and processing practices, or if you would like to manage your cookie preferences, please contact us. Your privacy settings can be adjusted by visiting your browser's settings.